Event and customer management
Complete customer card, statuses and reminders in one place
Part of PicSmart's connected workflow — from first lead to final client delivery.
What is it?
An advanced customer management system that centralizes all information in one place. Each customer receives a full card with all the relevant details.
What you get:
- Complete customer card with all the details
- Automatic status tracking for each event
- Smart reminders for upcoming events
- Full history of all events and communications
- Advanced customer search and filtering
Use cases:
- When you get a new customer, the system automatically creates a ticket.
- Tracking all customer events over time
- Automatic reminders before events
Smart Quotes
Sending, digital signature and creation of ready-made templates. Additional signature on the time section. Selecting images with dates. Automatic tasks created based on the products the customer closed in the proposal.
What is it?
An advanced quotation system that allows the creation, sending, and digital signing of professional quotations.
After an approved quote, the system scans the quote to locate the services purchased in the quote and assigns tasks accordingly.
The system knows how many staff members need to be assigned, how many products for development need to be added to the gallery in the future, and how many sub-events to open.
Everything is automatic with the option to edit and change manually.
What you get:
- Create professional quotes in minutes
- Ready-made templates for quotes
- Digital signature directly in the system
- Tracking the quote status:
- Track when the link is opened
- Date and time of signing the quote
- Reminder to the customer who did not sign the quote before it expired
- Automatically send to the customer via email or WhatsApp
- Full history of all offers
Use cases:
- Create a new quote from an existing template
- Send to client and receive digital signature
- Tracking pending proposals
Contracts & Digital Signing
Send photography contracts linked to quotes and events with digital signatures — built into PicSmart.
Part of PicSmart's connected workflow — from first lead to final client delivery.
What is it?
Create, send and track contracts inside PicSmart. Clients sign digitally online; contract status connects to the event, quote and CRM — no separate signing tool required.
What you get:
- Digital signatures directly in PicSmart
- Contract templates for photography services
- Flow from approved quote to signed contract
- Track opened, signed and pending contracts
- Automatic reminders for unsigned contracts
- Full contract history per client and event
Use cases:
- Send a wedding contract after the quote is approved
- Collect signature before the event date
- Reminder when a contract is still unsigned
Payments & Payment Tracking
Track deposits, installments and balances per event — connected to quotes and contracts.
Part of PicSmart's connected workflow — from first lead to final client delivery.
What is it?
Monitor every payment against quotes, contracts and events. See what was paid, what is due, and follow up from the same PicSmart workspace — from first deposit to final balance.
What you get:
- Payment tracking linked to each event
- Deposits and installment schedules
- Visibility next to quotes and contracts
- Status updates as payments are recorded
- Clear view of outstanding balances
- Full payment history per client
Use cases:
- Record deposit after signed quote
- Track balance due before gallery delivery
- Follow a wedding payment schedule in one place
Team assignment
Photographer/assistant assignment with smart notifications
What is it?
An advanced team assignment system that allows for efficient management of photographers and event assistants.
What you get:
- Assigning photographers and assistants to events
- Smart notifications about missing staff for an event
- Track staff availability
- Sending automatic notifications to the team
- Central schedule for the entire team
Use cases:
- Full-day stills photographer for a wedding event
- Confirming photographer availability before assignment
- Automatically send a notification to the team about the event
Galleries and photos
Upload, sort, select and share with the customer
Part of PicSmart's connected workflow — from first lead to final client delivery.
What is it?
An advanced gallery management system that allows you to upload, sort, select, and share images with customers.
What you get:
- Fast image upload
- Sort by photo time/name
- Selection of images by the client
- Sharing galleries with clients
- Division by folders
- Centralized download of images, individual images, favorite images, images by face recognition
- Desktop and mobile compatibility
- Intelligent optimization for high quality and exceptional performance
Use cases:
- Upload photos from a new event
- Sharing a gallery with a client to select images
- Selecting photos for an album from several events (wedding, couple photos, etc.)
FTP Live Upload
Upload from camera to client gallery in real time during events — built into PicSmart.
Part of PicSmart's connected workflow — from first lead to final client delivery.
What is it?
FTP Live connects your camera or tethering workflow directly to PicSmart cloud galleries. Photos land in the client gallery while you shoot — part of the connected delivery workflow from event to client.
What you get:
- Real-time upload during live events
- FTP from camera or tethering software
- Photos appear in the connected client gallery
- Same-day and live-event delivery
- No separate FTP server to manage
- Integrated with events and team workflow
Use cases:
- Live wedding gallery while guests are still at the venue
- Corporate event same-day photo previews
- Sports or festival photography with instant delivery
Desktop Upload (PicSmart Desktop)
Bulk photo and video upload from Windows or macOS — connected to galleries, AI culling and video delivery.
What is it?
PicSmart Desktop handles heavy uploads from your computer: full wedding folders, video files and AI photo culling before galleries go live — all tied to the same events and client delivery flow in one platform.
What you get:
- PicSmart Desktop for Windows and macOS
- Bulk photo upload faster than browser alone
- Video upload for client streaming and download
- AI photo culling before gallery publish
- Syncs to the same cloud galleries and events
- One desktop app for upload, culling and video ingest
Use cases:
- Upload a full wedding folder after the event
- Send large video files via the desktop app
- Run AI culling on RAW folders before client gallery goes live
File Delivery
Send large files to clients via a secure link — file delivery built into PicSmart, no separate transfer tool
Part of PicSmart's connected workflow — from first lead to final client delivery.
What is it?
PicSmart Transfer lets you send large files (RAW, PSD, ZIP, and more) to clients through a secure link right from your dashboard. Expiry dates, download tracking, and Download All (ZIP) — all built in.
What you get:
- Create a new transfer and upload files from the browser
- Secure client link with expiry date
- Download all files as one ZIP (Download All)
- Plan-based size limits (per file and per transfer)
- Quota check before sending — no surprises mid-upload
- Separate from photo galleries — for work files, raws, and deliveries
Use cases:
- Send RAW or PSD files to a client after the event
- Deliver a finished video or file package to an external editor
- Send a ZIP with all materials to a business client
Cloud Storage
Cloud storage for file delivery and transfers — folders and quotas by plan, built into PicSmart
What is it?
Drive Core storage is separate from gallery storage. It keeps transfer files in your photographer panel with usage tracking, folders, and plan-based quotas — integrated in PicSmart, no separate cloud storage tool needed.
What you get:
- Dedicated storage for PicSmart Transfer (separate from galleries)
- Manage folders and files in the photographer panel
- Real-time usage tracking — used vs. available GB
- Storage quotas by plan (PRO / UNLIMITED, etc.)
- Free space when deleting transfers or files
- Integrated in the photographer dashboard alongside galleries and video
Use cases:
- Keep active transfer files until the client downloads
- Manage a Drive folder for raw materials not in a gallery
- Delete an old transfer to make room for a new one
Products and production
Selecting images for albums and tracking statuses until printing. Sending to graphic design, receiving designed files from graphic design, sending to a printing house and tracking progress.
What is it?
A product and production management system that allows full tracking of all products from ordering to printing.
What you get:
- Selecting photos for albums by the customer
- Tracking the status of each product
- Product order management
- Unique links to businesses (graphic design, enlargement printing, album printing) that centralize active orders for the business and progress status
- Schedule tracking
- Full history of production progress - in design, design files uploaded, printable files downloaded, in development, sent to the client.
Use cases:
- A client selects photos for a wedding album
- Tracking the status of album design and printing
- Sending an invitation to a printing house
AI Face Recognition for Galleries
Face recognition in client galleries — guests find their photos fast, connected to gallery delivery
What is it?
AI face recognition built into PicSmart client galleries. Photos are grouped by person automatically so clients and guests can find their images without manual sorting — part of the connected gallery workflow.
What you get:
- Automatic face recognition in photos
- Sort photos by people
- Creating personal galleries for each person
- Significant time savings in triage
- High detection accuracy
- Work with thousands of images at once
Use cases:
- Automatic sorting of wedding photos by people
- Create a personal gallery for each guest
- Search for photos of a specific person
Automations
Status changes, reminders and communication – automatic
What is it?
An advanced automation system that performs actions and status changes automatically.
What you get:
- Automatic status change according to rules
- Sending automatic reminders
- Automated communication with customers
- Automatic progress updates
- Creating automated tasks
- Automated reports
Use cases:
- Automatic status change when photos are uploaded
- Sending a reminder to a customer before an event
- Automatic update on product status
Integrations
Google/WhatsApp/Email as needed
What is it?
An advanced integration system that connects PicSmart with external tools.
What you get:
- Integration with Google Calendar
- Sending WhatsApp messages
- Sending emails automatically
- Synchronization with external tools
- Support for various formats
Use cases:
- Adding the event to GOOGLE CALENDAR with the event details, family details for photography, etc.
- שליחת הודעת WhatsApp ללקוח
- שליחת מייל עם קישור לגלריה
Security and backups
Current standards and peace of mind
What is it?
Advanced security system with automatic backups and complete peace of mind.
What you get:
- Automatic daily backups
- Advanced SSL security
- Galleries are active indefinitely
- Secure access to all data
- 24/7 support
- Multi-region backups for resilience
Use cases:
- Automatic backup of all data
- Secure access to data from anywhere
Mobile display
Optimized for quick access from mobile to perform system operations
What is it?
An optimized mobile interface that allows quick and convenient access from any mobile device.
What you get:
- Mobile-friendly interface
- Quick access from anywhere
- Performing actions from mobile
- Display adapted to every screen
- High speed even on mobile
- Excellent user experience
Use cases:
- Viewing galleries from mobile
- Update incident status from the field
- Event creation, quote, staff assignment, and more
Portfolio
Professional showcase page to display your work to potential clients
What is it?
A beautifully designed online portfolio that allows you to showcase your best work to potential clients. A professional showcase page with a unique link you can share.
What you get:
- Professional showcase page with modern design
- Upload selected images for display
- Unique link to share with clients
- Customize design and colors
- Responsive display for desktop and mobile
- Option to add contact details and biography
Use cases:
- Share portfolio link with a potential client
- Showcase your best work from various events
- Create a professional first impression
Video Projects & Streaming
Upload videos via desktop app, direct streaming and download for clients
Part of PicSmart's connected workflow — from first lead to final client delivery.
What is it?
Advanced video management system that allows uploading videos via PicSmart Desktop app, high-quality streaming playback, and download options for clients.
What you get:
- Upload videos via PicSmart Desktop app
- Upload videos via browser
- High-quality streaming at any resolution
- Direct viewing for clients without download
- Option to download the original video
- Support for various video formats
- Manage video projects by events
Use cases:
- Upload a wedding video via the desktop app
- Send a link to the client for direct video viewing
- Client watches the video and downloads it easily
AI Photo Culling
Automatic culling of bad photos in the desktop app – save editing time
Part of PicSmart's connected workflow — from first lead to final client delivery.
What is it?
Smart photo culling feature in the PicSmart Desktop app. The AI scans your raw folder and automatically identifies blurry photos, closed eyes, duplicate images, and tilted shots.
What you get:
- Automatic detection of blurry photos
- Detection of photos with closed eyes
- Find duplicate and similar images
- Identify crooked and tilted photos
- Clear summary for approval before deletion
- Full control – approve or cancel each photo
Use cases:
- Cull thousands of wedding photos in a short time
- Save hours of manual sorting after every shoot
- Get a clean folder before starting editing